In order to receive and process your complaint, you must confirm that you have read this Privacy Notice. In the event that you do not accept the conditions in accordance with the provisions of the notice, you will not be able to make the complaint.
Remember that this channel is not intended to communicate emergencies.
The complaints channel is managed by SP-BERNER PLASTIC GROUP, S.L (hereinafter, the COMPANY), using the ithikios platform, owned by Digital Products Development SL, a company specialized in offering internal complaint channel management systems for companies. It maintains a contractual relationship with the COMPANY in charge of the treatment for the purpose of receiving, storing and sending communications to the Company's Compliance team. Ithikios guarantees security and confidentiality for the purpose of the contracted treatment.
Below, we show you the basic information on how we treat your personal data:
Basic information on privacy and data protection
treatment manager
SP-BERNER PLASTIC GROUP, S.L. (hereinafter, the COMPANY) with registered office at Camino de Lloma, 35 and with NIF B-96480454. It is registered in the Mercantile Registry of Valencia.
Data Protection Officer
You can contact by email: [email protected]
Data object of treatment and origin
They will be:
Purpose of the treatment and Legitimation
In accordance with current regulations on data protection, the Company informs you that your personal data will be collected and processed for the purpose of:
Our legitimate interest is to ensure compliance with applicable policies and standards and/or legislation.
Assignment recipients
Those that are necessary in accordance with the Law, the service providers in their capacity as treatment managers. Likewise, in the course of an investigation it may be necessary for us to share the facts you report with another group company, if it is involved in the facts; We will always keep your anonymity.
No personal data will be transferred to other third parties, except legal obligation.
International Transfer Recipient
Those that derive from the processing of the complaint, question or concern to any other group company, as well as those derived from our relationship with the provider that manages the Complaints Channel with the guarantees that are included in the Privacy Policy
Rights of the interested parties
Access, rectification, deletion or oblivion, limitation, portability, opposition and to submit claims to the control authorities.